- Acceptance of Order
- Laser Engraving
- Silkscreen Printing
- Paper Proof & Sample Proof
- Less Than Minimum Charge
- Random & Non-Imprint Samples
- Co-Op Programs
- Trademark Usage
- Trademark Notice
1. Acceptance of Orders
- All orders are accepted subject to our delivery items. If for any
reason Woodmax can not meet your required delivery, our sales representative
will contact you.
- All orders are subject to credit approval.
- Woodmax will not accept order unless done so by fax or letter and
confirmed by Woodmax.
- If an account has not been established, first payment of 50% if required
with purchase order. Full payment or Letter of Credit may be required
for some special cases.
- Woodmax reserves the right to change color, withdraw or increase the price
of a product without notice.
- For pricing exceeding end-column quantities, please contact our customer
- In-between quantities will be invoiced at the lower quantity price.
- Woodmax reserves the right to ship up to 5% over or under the quantity
ordered and will be invoiced at same price stated on the order.
- The standard delivery is approximately 10 working days from receipt of
item approval and paper proof. Some items or quantities may need
longer delivery, and sales representative will inform you based on your
- Rush order service, $100.00(v) for next day, $75.00(v) for 2-day and
$50.00(v) for 3-day delivery. This service is subject to customer
written request and acceptance by Woodmax.
4. Laser Engraving
- Laser engraving logo setup charge: $45.00(v) each logo. Repeat setup
- Laser engraving running charge: Except pens, all other products' column
pricing is not including laser engraving running charge. Please refer
to each product's imprint information.
- Gold, silver or black color fill will be an extra charge to
engraving. Please add $1.50(v) each.
- Oxidization process is an option or necessary for some metal pens and
products. It needs extra chaarge.
- Brass plates: BP1 $3.50(v) size: 3-1/8" x 1-3/4"; BP2 $2.50(v)
size: 2-1/2" x 1-1/8"; BP3 $4.00(v) size: 2-1/2" x
2-1/2" with clipped corners. Prices are including cost of plate
and laser engraving.
- Chrome silver plates: SP1 $4.00(v) size: 3-1/8" x 1-3/4"; SP2
$3.00(v) size: 2-1/2" x 1-1/8". Prices are including cost of
plate, laser engraving and attachment. Oxidization also included for
chrome silver plates.
- Customer provides names in words or excel file. Fonts are available
in Roman, Roman
Italic, Arial and Brush.
- $20.00(v) setup fee. No setup for more than 50 names.
- $1.50(v) on metal pen, $1.25(v) on wood pen, $2.00(v) on wooden box or
other wooden products.
6. Silkscreen Printing
- Screen and setup fee: $60.00(v) for first color and location.
- Please contact sales representative for running charge information.
- Camera ready: Sharp black & white line art on glossy photographic
- Digital artwork: IBM formatted disk or CD ROM in TIF file at 600dpi or
Adobe Illustrator EPS file or CorelDraw CDR file.
- E-mail artwork: Please email the art to: email@example.com
and identify it with purchase number as a reference. Follow up
notification is recommended.
- Don't send art to size, Woodmax will size art appropriately for best
- Art used for laser engraving wooden products can not be used for metal
laser engraving or silk screening, therefore an additional art charge/setup
will be applicable.
- Woodmax keep art in file for a period of 18 months. All repeats
after that period will require new art.
- If art need to be cleaned up, edited or corrected, additional charge will
be charged at $25.00(v) per 1/2 hour.
8. Paper Proof & Sample Proof
- Faxed paper proofs at no charge for up to one revision. Any
additional revision will be charged at $15.00(v)
- Sample proof: Artwork setup, running charge, product cost and shipping.
9. Less Than Minimum Charge
- $20.00(v) charge for the order less than minimum quantity in price
- All price are FOB factory. Shipping and handling charge
will be added to the invoice.
- All shipment will be insured unless stated clearly on your order that
insurance is not required.
- We can only guarantee the delivery date when the merchandise will leave
our warehouse, cannot be responsible for carrier delays.
- All orders are shipped via UPS unless otherwise requested. Orders
that do not indicated shipping instructions, will be shipped at most
economical method to meet the in-hand date as per your order. A drop
shipment charge at $5.00(v) per extra destination.
- Net 30 days upon approval of credit references.
- We accept major credit cards. All payments must be in US fund.
12. Random & Non-Imprint Samples
- Limit to 2 pieces, billed at 250 pieces column price.
13. Co-Op Programs
- Co-op program is very welcome. Please contact customer service for
- Merchandise found to be incorrect due to Woodmax's error would be replaced
at no cost if returned within 30 days from receipt of merchandise. A
written authorization from Woodmax is required prior to returns. No
credit will be issued for merchandise that is not authorized being returned
- No cancellations will be accepted unless send by fax or letter and
confirmed by Woodmax. Charges will be billed on material used and work
completed prior notification.
16. Trademark Usage
- The customer hereby agrees to hold the factory harmless to any damages,
costs and expenses when they arise under all laws as consequence of the
factory's use of customer provided trademark, service mark, copyright or
other materials of operations undertaken by this agreement.
17. Trademark Notice
- The trademarks imprinted on the product displayed herein are reproduced
only as examples of the type and quality of imprinted products
available. They are not intended to represent that the products are
either endorsed by, or produced for the owners of the artwork, design or